Terms & Conditions – Queen Monica Collection

Welcome to Queen Monica Collection (https://queenmonica.com/). By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Use of the Website

By accessing this website, you confirm that:

• You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
• You will use this website only for lawful purposes.
• You will not misuse, disrupt, damage, or interfere with the website’s functionality, security, or accessibility.

2. Products and Services

Queen Monica Collection offers a curated selection of fashion products, accessories, and lifestyle items.

All products are:

• Subject to availability.
• Described as accurately as possible; however, slight variations in color or appearance may occur due to screen settings.
• Subject to updates, modifications, or discontinuation without prior notice.

3. Pricing and Payment

• All prices are displayed in INR (₹) unless stated otherwise.
• Prices may change at any time without prior notice.
• Full payment is required before an order is processed or shipped.
• Payments are processed securely through trusted payment gateways.

4. Shipping and Delivery

• We deliver to locations where our shipping partners provide service.
• Estimated delivery times are provided for reference only and may vary.
• Delays caused by courier services, weather conditions, public holidays, customs, or other unforeseen circumstances are beyond our control.

5. Returns and Refunds

• Returns are accepted only for damaged, defective, or incorrect products received.
• Any issue must be reported within 3 days of delivery.
• Approved refunds are generally processed within 7–10 business days after the returned item has been inspected.
• Please refer to our Refund & Return Policy for complete details.

6. Intellectual Property

All content on this website, including but not limited to:

• Text
• Images
• Product photographs
• Logos
• Graphics
• Website design
• Branding and trademarks

is the exclusive property of Queen Monica Collection and is protected by applicable copyright and intellectual property laws.

Unauthorized copying, reproduction, distribution, or use of any content is strictly prohibited without prior written permission.

7. Limitation of Liability

• We strive to keep our website accurate, secure, and available at all times; however, uninterrupted or error-free operation cannot be guaranteed.
• Queen Monica Collection shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services.
• Customers are responsible for ensuring that the products they purchase meet their individual needs and expectations.

8. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

By continuing to use our website after any changes are published, you agree to the updated Terms & Conditions.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.

11. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Queen Monica Collection

🌐 Website: https://queenmonica.com/
📧 Email: support@queenmonica.com
📞 Phone: +91 92102-22228

Thank you for choosing Queen Monica Collection. We appreciate your trust and are committed to providing you with quality products, secure shopping, and excellent customer service.